APS Federal Credit Union

Credit Union for the Employees of First Energy

APS VISA Credit Card-

  • Call 1-800-223-8919 during office hours. (Mon – Fri, 8am to 4:30pm)
  • For 24-hour Cardholder Services call 1-866-820-3884
  • If Lost or Stolen call 1-800-449-7728
  • To obtain assistance while traveling 24 hours per day, 7 days per week, call the VISA Assistance Center; Within the U.S. call toll-free 1-800-VISA-911 (1-800-847-2911). Outside the U.S. call collect (303) 967-1096.

APS VISA Card AccessPoint – The APS VISA Card AccessPoint website allows you to manage your Visa Card online.  To access your account, visit VISA Card AccessPoint

Lost/Stolen STAR VISA Debit Card-

  • Call 1-800-223-8919 during office hours. (Mon – Fri, 8am to 4:30pm)
  • Call 1-800-523-4175  after hours.

STAR VISA Debit Card Alerts – The APS Federal Credit Union is now offering STAR VISA Debit Card Alerts. Receive text messages when your card is used. Set your preferences online, anywhere, anytime through the cardholder website. Sign up today to start receiving alerts.  For more information, or to Register, Manage Your Alerts Click Here.

Verified by VISA – Take the VISA© card you already use, add a password to confirm online purchases, and you’ve got Verified by VISA©.  It’s the new service that helps ensure that only you can use your VISA card online.  Visa always protects you against unauthorized purchases; but with Verified by VISA, you can help prevent unauthorized purchases before they even happen.  For more information, or to create your own password visit www.visa.com/verified